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Frequently Asked Questions

Discover the beauty of Mahe, La Digue & Praslin with Islander

Frequently Asked Questions

How do I book ferry tickets online?

You can easily book your ferry tickets through our website. Select your route,travel date, number of passengers, and proceed with secure online payment.

Do I need to print my ticket?

 No, printing is not required. You can show the e-ticket or booking confirmation from your mobile phone when boarding.

How early should I arrive before departure?

We recommend arriving at the jetty at least 30–45 minutes before your scheduled departure for check-in and boarding.

Are children charged full fare?

Children under 2 years old
Infants aged 0–1.99 years travel free of charge when seated on a parent’s lap.

Children 2–11.99 years
A 50% reduced fare applies for children aged 2–11.99 years.

Please ensure you check the terms and conditions at the time of booking, as policies may vary.

Is the ferry safe during bad weather?

Yes, passenger safety is our top priority. In case of severe weather, departures may be delayed or rescheduled. You will be notified in advance and offered alternatives.

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